Scottish Household Survey Key Findings

55 Since 2007, the satisfaction with local services had decreased in Scotland - but this might be changing. The satisfaction with all three local services decreased from 66% in 2011 to 53% in 2019. Local health services tended to have the highest satisfaction rate, but had followed a downward trend since 2011, from 88% of adults being satisfied to 80% in 2019. However, while the satisfaction with local schools and public transport decreased overall since 2011, there had been an increase in the years prior. Satisfaction with Local Services 0.000000 0.333333 0.666667 1.000000 2007 79% 69% 68% 73% 80% 81% 53% 57% 2011 2015 2019 HEALTH SERVICES SCHOOLS PUBLIC TRANSPORTATION ALL THREE SERVICES The satisfaction with local schools had increased from 70% in 2017 to 73% in 2019 The satisfaction with public transport had increased from 65% in 2018 to 68% in 2019 Local Services Scottish Household Survey Key findings Help Shape Scotland