Scottish Household Survey Key Findings

56 0.0 0.2 0.4 0.6 0.8 1.0 Satisfaction with Local Services SERVICE USERS ALL ADULTS Local Health Services Public Transport Local Schools 80% 73% 68% 80% 86% 76% The proportion of service users who were satisfied with public transportation increased from 72% in 2018 to 76% in 2019. While only 68% of all adults were satisfied with public transportation in 2019, 76% of transport service users were satisfied with the service. Similarly, 86% of service users were satisfied with local schools, as opposed to 73% of all adults. There was no difference in the satisfaction rate when it came to local health services. Generally, service users were more satisfied with local services than the average satisfaction rate among adults Local Services Help Shape Scotland